GENERAL INFORMATION

1. The owner of this service is:
ARMA s.c. Dariusz i Magdalena Maciejko
ul. Konstytucji 61
41-905 Bytom
Poland
VAT number: PL4980007503
REGON 273318756
Bank: Pekao s.a. o/Zabrze
PLN bank account (IBAN): PL 62 1240 4849 1111 0000 5342 3041
Euro bank account (IBAN): PL 40 1240 4849 1978 0000 5343 0430
SWIFT: PKOPPLPW
2. Hereby we declare that we are taxpayer of Polish VAT and we have an european VAT number.
3. All prices published on our website are gross prices and include Polish VAT. The prices are given for informational purposes only and do not stand an offer as in article 66 par. 1 of Polish Civil Law.
4. Placing an order equals to your acceptance of the following regulations.
5. All orders are delivered by a messenger service.
6. A customer must bear in mind that the owner of the service takes no responsibility for the effects of improper use of the offered goods. It particularly applies to damage caused by usage of smithed weapons without adequate protection and supervision.
7. Only the payments made by a banker's order in Polish or European currency are accepted. All conditions are being set during order processing.

ORDER PROCESSING

8. The customer who places an order must be at least 18 years old and have full civil rights according to Polish law and to the law of the country of orderer.
9. Orders can be placed by e-shop formula. It is essential that you give the following informations:
   a) datas of the orderer:
     name and surname (or the name of the company), post address, e-mail, telephone number
   b) datas of the addressee (if are other than the orderer's):
     name and surname (or the name of the company), post address, e-mail, telephone number
We do not take responsibility if there is any mistake in the given informations.
10. VAT note is the only proof of purchasing. Should some information required in the VAT note be missing, the manufacturer bears no responsibility for it.
11. An order is being placed when a customer receives a confirmation e-mail.
12. Delivery time or date is subject to change if there are some reasons regardless of the owner of this service. The customer will be noticed as soon as possible about the possible change.
13. The cost of delivery of ordered items is at the customer. Payment for delivery is added to the overall value of an order and must be paid by the orderer according to conditions fixed in the order processing.
14. Payment conditions (amount, date and form of payment, bank account number) are given when the order is being confirmed.
15. Owner of this service has right to refuse processing an order without any reason. A customer is going to be informed in such case.

RETURNS AND WARRANTY

16. We give one full year guarantee to smithed blades, that covers cracks or breakages made to the blade during a fight. This guarantee does not cover:
   a) blades that has any marks of making decorations by etching, engraving or other
   b) chip off the blade
   c) jagging or bending of the blade
   d) loosing of handle as the consequence of normal use.
17. Repair time does not exceed 14 days after the day that a foulty item was delivered to us, but some cases requires 30 days repair time. In that case a customer is going to be informed about it by e-mail.
18. A customer has a right to return the ordered items without any explanation or a cause up to 10 days after receiving the ordered goods. In such case the items should be sent, unused and in perfect condition, to the customer's cost to the address that is given in p.1. The money will be returned if the name, address and bank account number was provided by a customer together with the return or earlier. This money will be given back up to 7 days after the date of our reception of the returned item. The cost of delivery is not returnable.
19. We do not accept returns of items damaged or with marks that were used.
20. Customer has a duty to check the package before receiving. If there are any damages please refuse to receive and demand to make a protocol which contains description of the package. Please let us know about it as soon as possible.
21. Packages sent by Cash On Delivery will be returned to the sender, unless that was agreed earlier.

FINAL SUMMARY

22. The owner of the service is obliged to protection of personal data, according to Polish Law, especially the personal data protection bill dated 29th August 1997. In reference to this bill, the buyer agrees to use the data provided to marketing and storage purposes. The buyer has a right to access this data, correction of it and demand from the manufacturer to stop using it.
23. The owner of the service has a right to change the pricing of items at all times. Changes will not affect orders, which are being processed.
24. The Polish Law applies to all cases that remain unclear.
25. The owner of the service reserves the right to change the content of these regulations at all times.
26. All arguments shall be settled by Court in the place of the address of owner of this service.
27. It is prohibited to use any information (e.g. pictures) that appears on this site unless agreeded by owner of this site.